Survey: The Ultimate Guide for Customers

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Are you a frequent visitor of Firehouse Subs and want to make your dining experience even better? The survey is your chance to share your valuable feedback and help the restaurant chain improve its services while enjoying the chance to win amazing rewards.

In this comprehensive guide, we will walk you through the entire survey process, eligibility criteria, and tips for an outstanding experience. So, let’s dive in and discover how you can participate in the survey and make your voice heard.

What is the Survey?

The survey is a customer feedback platform developed by Firehouse Subs, an American fast-casual restaurant chain founded in 1994. The survey aims to gather valuable insights from customers like you about their dining experiences, service quality, and overall satisfaction.

In return, participants have the opportunity to win exciting rewards such as gift cards and discount coupons.

How to Participate in the Survey survey

Participating in the survey is simple and straightforward. Follow the steps outlined below to complete the survey with ease:

  1. Visit the Firehouse Subs restaurant and make a purchase to receive a survey invitation on your receipt.
  2. Go to the official survey website at
  3. Enter the required information, including the validation code and the total amount spent, as printed on your receipt.
  4. Click “Start” to begin the survey.
  5. Answer all the survey questions honestly, providing detailed feedback about your experience.
  6. At the end of the survey, provide your contact information to be eligible for the sweepstakes drawing.
  7. Submit the completed survey and wait for the confirmation message.

Eligibility Criteria for the Survey

To participate in the survey, you must meet the following eligibility criteria:

  1. You must be a legal resident of the United States or Puerto Rico.
  2. You must be 18 years of age or older.
  3. You must have a valid purchase receipt from a participating Firehouse Subs restaurant with a survey invitation.
  4. You must complete the survey within the specified time frame mentioned on your receipt.
  5. Employees, directors, officers, and immediate family members of Firehouse Subs or the survey sponsors are not eligible to participate.

Tips for a Successful Survey Experience

  1. Ensure you have a stable internet connection to avoid any interruptions during the survey.
  2. Keep your purchase receipt handy to quickly input the required information.
  3. Allocate enough time to complete the survey without rushing through the questions.
  4. Provide detailed and honest feedback to help Firehouse Subs make well-informed decisions for improvement.
  5. Double-check your contact information before submitting the survey to ensure you can be reached if you win the sweepstakes.


How often can I participate in the survey?

  • You can participate in the survey as often as you receive a valid survey invitation on your purchase receipt.

Do I have to make a purchase to participate in the survey?

  • Yes, a purchase is necessary to receive a survey invitation on your receipt.

What are the rewards for participating in the survey?

  • Rewards may vary, but typically include gift cards, discount coupons, or entries into sweepstakes for cash prizes.

How will I know if I’ve won a reward after participating in the survey?

  • The winners of the sweepstakes will be notified via the contact information provided during the survey. Make sure your contact details are accurate and up-to-date.

Can I transfer or exchange my rewards from the survey?

  • No, the rewards earned from the survey are non-transferable and cannot be exchanged for cash or other items.

Key Takeaways

The survey is an excellent opportunity for customers to share their feedback and help Firehouse Subs improve its services while enjoying the chance to win amazing rewards.

By following our comprehensive guide, you can easily participate in the survey and make your voice heard. Keep the following key points in mind:

  • Visit to participate in the survey.
  • A valid purchase receipt with a survey invitation is required.
  • You must meet the eligibility criteria and provide honest feedback.
  • Complete the survey within the specified time frame to be eligible for rewards.
  • The rewards may include gift cards, discount coupons, or entries into sweepstakes.

By participating in the survey, you are not only contributing to the improvement of Firehouse Subs but also increasing your chances of winning fantastic rewards. So, don’t hesitate and share your experience with Firehouse Subs today!